Customer Service

How can we help?

Toxie® wants you to have the simplest, easiest buying experience possible. But he knows you might have a few questions. Read on for details about purchasing, shipping, checking order status, returns, and more.

Your Account »

  • Why Register With Us?
  • Find or Reset Your Password
  • Manage Your Account
  • Privacy Policy

Viewing & Changing Orders »

  • Check Order Status, Track Shipments
  • Cancel Items or Order
  • Change Order
  • Return Policy

Pricing & Payment »

  • Payment
  • Tax
  • Price Matching
  • Promotions, Rebates, and Coupons

Shipping & Delivery »

  • Delivery Time
  • Shipping Rates
  • International Shipping
  • Customs Clearance

Troma FAQs »

  • New Movies
  • Troma DVDs
  • Video Buyers
  • Troma Movies Online

Digital Downloads »

  • How To Download
  • Device Compatibility
  • Digital Rights Management (DRM)
  • Troubleshooting